At “REALM STITCHING“, we care about your shopping experience. If something doesn’t go as expected, don’t worry — we’re here to help.
You can return or exchange any ready-made item within 14 days of receiving your order.
Items must be unused, unwashed, and have all original tags and packaging intact.
Used or misused items are not eligible for exchange or return.
If you received the wrong item, size, or color, we will cover the courier charges.
– Items That Cannot Be Returned:
Tailor service items and custom-made orders are not eligible for return, exchange, or refund, as they are specially crafted according to your provided measurements.
-Please ensure that all measurements are accurate and complete at the time of ordering. For assistance, feel free to **contact us via WhatsApp, email, or phone, or visit our shop directly.
– Ordered the Wrong Item?
If you ordered the wrong item, you’ll need to send it back at your own expense using a courier, Bikea, or other platform. Once we receive and inspect the item, we’ll send you the correct product (if available).
– Want to Exchange Size or Product?
No problem! Just make sure to:
Pack the item properly with all tags and the invoice included.
Initiate the process by contacting us (details below).
– How to Start a Return or Exchange.
-Start your return or exchange by contacting us through our [Contact Page] or directly at info@realm.pk. Our team will guide you through the next steps.
– Refund Policy
Once we receive your returned item and confirm it’s unused and complete, we’ll process your refund via Bank Transfer, **Easypaisa, or JazzCash. Refund processing time: 1–2 working days.
🚚 Shipping Charges
Return or exchange courier cost is paid by the customer(except when the fault is ours). Delivery charges are non-refundable.
